Customer Relations Representative - State Farm Agent Team Member Nashville, TN

Customer Relations Representative - State Farm Agent Team Member

Full Time • Nashville, TN
Benefits:
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Paid time off
  • Training & development
Job Description:
Are you a motivated and customer-focused individual looking to make a difference? As a Sales and Service Representative at Hunter Bolden State Farm, you will play a crucial role in our agency by combining sales and service responsibilities to ensure our current clients receive the best possible experience.

Key Responsibilities:

Sales:
o Build and maintain relationships with current customers.
o Identify opportunities to provide additional insurance products that meet clients' needs.
o Conduct policy reviews and educate clients on coverage options.
o Achieve sales goals and contribute to the overall growth of the agency.

Service:
o Provide outstanding customer service by addressing policyholder inquiries and concerns.
o Process policy changes, claims, and payments efficiently.
o Assist clients with policy renewals and ensure their coverage remains up-to-date.
o Maintain accurate client records and documentation.

Qualifications:
• Previous experience in sales, customer service, or insurance is preferred.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Ability to work independently and as part of a team.
• Proficiency with computer software and technology.
• Must obtain and maintain appropriate state insurance licenses.

What We Offer:
• Competitive base salary with commission and bonus opportunities.
• Comprehensive training and professional development.
• Supportive and collaborative team environment.
• Paid time off and holidays.
Compensation: $45,000.00 - $75,000.00 per year




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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